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Samaya Hotel Deira Dubai Jobs Vacancies 2022 | Opportunity Guest Relations Agent Jobs Vacancy In Dubai, UAE

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About Samaya Hotel Deira Jobs 2022

Posted : 26-04-2022 Ends : Ongoing
Department : Samaya Hotel Deira Jobs 2022
Opportunity : Guest Relations Agent Opportunity
Job Type : Dubai Job Vacancy 2022
Location : Jobs In Dubai
Salary/Payout : 1400.00 monthly

Samaya Hotel Deira Jobs 2022Description

  • Registers and rooms guest according to instructions in their reservations. In the absence of reservation, offers guests suitable accommodation.
  • Offers and provides assistance to guests as and when required. In response to guest queries, gives out factual information pertaining to hotel services and facilities, the “extras” offered, events, people, accessible places of historical / cultural interests, and entertainment performances.
  • Handles and controls guest room keys, ensuring:
  • A key is available for every room.
  • Receipt from and issuance to the right guest.
  • Requests for replacement of lost keys or for issuance of additional keys by guests are initiated.
  • Close coordination is maintained with the key custodian, over keys inventory.
  • Attends to guest complaints, enquiries and requests, referring major problems to the Front Office Supervisor / Asst. Front Office Manager.
  • Blocks room for VIPs and groups pre-registers them and advises superior and Housekeeping accordingly.
  • Maintains statistical records necessary for further evaluation and analysis such as:
  • Daily Arrivals and Departures records
  • Room recapitulation
  • Rooms Mix / Breakdown Report
  • VIP and special attention list.
  • Ensures the proper use of all Front Office supplies and equipment.
  • Ensures that Front Desk is clean, tidy and presentable to guests at all times.
  • Performs other duties common to all non-supervisory personnel and other duties assigned by the F.O. Supervisor or AFOM.

JOB SPECIFICATIONS

1. Should possess excellent public relations skills.

2. Should have minimum five years experience in Hotel operation or similar services, of which a minimum of two years as F.O. Receptionist.

Job Types: Full-time, Permanent

Salary: AED 1,400.00 – AED 1,700.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Required)

Apply Now