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About Samaya Hotel Deira Jobs 2022
|Posted : 26-04-2022||Ends : Ongoing|
|Department : Samaya Hotel Deira Jobs 2022|
|Opportunity : Guest Relations Agent Opportunity|
|Job Type : Dubai Job Vacancy 2022|
|Location : Jobs In Dubai|
|Salary/Payout : 1400.00 monthly
Samaya Hotel Deira Jobs 2022 | Description
- Registers and rooms guest according to instructions in their reservations. In the absence of reservation, offers guests suitable accommodation.
- Offers and provides assistance to guests as and when required. In response to guest queries, gives out factual information pertaining to hotel services and facilities, the “extras” offered, events, people, accessible places of historical / cultural interests, and entertainment performances.
- Handles and controls guest room keys, ensuring:
- A key is available for every room.
- Receipt from and issuance to the right guest.
- Requests for replacement of lost keys or for issuance of additional keys by guests are initiated.
- Close coordination is maintained with the key custodian, over keys inventory.
- Attends to guest complaints, enquiries and requests, referring major problems to the Front Office Supervisor / Asst. Front Office Manager.
- Blocks room for VIPs and groups pre-registers them and advises superior and Housekeeping accordingly.
- Maintains statistical records necessary for further evaluation and analysis such as:
- Daily Arrivals and Departures records
- Room Sales recapitulation
- Rooms Mix / Breakdown Report
- VIP and special attention list.
- Ensures the proper use of all Front Office supplies and equipment.
- Ensures that Front Desk is clean, tidy and presentable to guests at all times.
- Performs other duties common to all non-supervisory personnel and other duties assigned by the F.O. Supervisor or AFOM.
1. Should possess excellent public relations skills.
2. Should have minimum five years experience in Hotel operation or similar services, of which a minimum of two years as F.O. Receptionist.
Job Types: Full-time, Permanent
Salary: AED 1,400.00 – AED 1,700.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)