Systems Support Specialist II (Salesforce)

KeepTruckin

KeepTruckin

at

KeepTruckin

Location

Lahore, Pakistan

Date Posted

July 7, 2021

Category

Information Technology Jobs in Pakistan

Job Type

Full-time

Education Requirement Bachelors/Masters
Career Level Mid Level
Experience 2-3 Years
Base Salary Competitive Salary
Street address Lahore

Description

KeepTruckin is on a mission to modernize the trucking trade. With the main fleet administration platform, we’re bringing vehicles on-line and essentially altering the way in which freight is moved on our roads.

We see our arduous work rewarded in tangible methods each day and we consider that intelligence is strongest when paired with humility. We’re motivated by the chance to influence and enhance each aspect of a trillion-dollar trade that touches everybody’s lives. KeepTruckin is proud to be a Forbes Cloud 100 firm, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.

About The Role

As a Systems Support Specialist at KeepTruckin, you can be answerable for administration, administration and assist of our Salesforce and built-in Enterprise Systems purposes. You will guarantee continued supply of revolutionary, prime quality options that allow the next purposeful workforce Sales, Sales Operations, Customer Service, Customer Success, Order Management, Marketing and Finance. You could have the chance to work with integrations as we develop our suite of purposes.

You will likely be becoming a member of a dynamic and quick paced workforce of skilled Salesforce Administrators and Developers. We will work intently collectively to design one of the best options for our customers, and make one of the best technical selections for our firm.

What You’ll Do

Provide real-time assist for points associated to Salesforce and different built-in platforms; troubleshoot, escalate, and resolve points in a well timed method.
The administration and assist of Salesforce.com embrace however shouldn’t be restricted to: User administration, knowledge import/replace, bug investigations.
Analyse and Prioritise enhancement requests and make applicable adjustments and/or escalate to the change advisory board when needed.
Assist in growing detailed and high-level technical design paperwork.
Ability to handle workload and initiatives, many on a time-sensitive foundation whereas nonetheless sustaining accuracy with robust consideration to element.

What We’re Looking For

BS/Masters in Computer Science, Engineering, or different quantitative area or equal related work expertise.
6 months to 1 yr of expertise in sustaining/supporting a CRM, ideally Salesforce.
Skillset that features command of working independently, setting priorities, dealing with a number of duties with focus, pace, and accuracy to fulfill deadlines
Strong analytical expertise with the flexibility to shortly join enterprise necessities with purposeful capabilities of the appliance.
Strong communication and problem-solving expertise.

Creating a various and inclusive office is one among KeepTruckin’s core values. We are an equal alternative employer and welcome folks of various backgrounds, experiences, talents and views.

Please assessment our Candidate Privacy Notice right here.

Seniority Level

Associate

Industry

Information Technology & Services
Internet
Transportation/Trucking/Railroad

Employment Type

Full-time

Job Functions

Customer Service
Information Technology

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