Royal Cyber Inc
Royal Cyber Inc
June 7, 2021
Product & Project Management
|Career Level||Mid Level|
|Base Salary||Competitive Salary|
•The e-Commerce Project Manager is the primary level of contact and accountable social gathering for onsite e-commerce and the day-to-day supervisor of e-commerce for assigned particular enterprise
•unit(s). This position is a key liaison between the product, advertising, technical, vendor and
•government groups. This place develops and executes strategic tasks that help DHG’s
•objectives and initiatives, and delivers the tasks on time, on price range, and assembly key KPIs.
•Responsibilities embody planning actions, useful resource/vendor alignment, and coordinating
•execution. This place requires robust challenge administration capabilities, efficient
•communication and collaboration abilities, and the power to offer perception round potential dangers
•and alternatives, resolve battle, provoke decision, and ship outcomes.
•10+ plus years of expertise working with main ecommerce platform.
•Experience on Hybris Ecommerce Platform/SFCC/Salesforce crm/WCS/Magento
•Experience in designing and delivering advanced tasks primarily based on Hybris eCommerce platform / IBM WebSphere Commerce / Magento or another Ecommerce Platform.
•Significant structure expertise with Implementation.
•Experience managing and delivering key parts of enormous ecommerce engagements.
•Candidate must be Technical and purposeful.
•Experience growing detailed know-how structure.
•Experience with full life-cycle tasks from preliminary scoping by means of supply.
•Strong understanding of Agile and Scrum methodologies.
•Proven expertise delivering mid-size to giant ecommerce engagements.
•Ability to interact and handle senior-level shopper relationships.
•Experience managing challenge danger and challenge revenues and prices.
•Working information of the monitoring and reporting processes required to maintain shoppers and challenge groups up-to-date.
•Manage e-commerce capabilities together with, however not restricted to, optimizing conversion,
•supporting acquisition and lead gen efforts, updating web site content material, managing pages and
•merchandise, sustaining stock ranges, and overseeing person circulation/buyer expertise
•Oversee the digital buyer expertise together with, however not restricted to, supporting order
•lookup and customer support inquiries, coordinating transactional and relationship
•emails, offering FAQs, overseeing digital properties and managing all posttransactional actions
•Responsible for maximizing income on web site and maximizing upsell/cross-sell/AOV
•Identify, develop, and execute tasks that help DHG’s enterprise objectives and initiatives
•Work with e-commerce Digital Director stakeholders to determine the success standards of
•tasks, benchmark KPIs, and measure success in opposition to recognized KPIs
•Lead improvement of challenge plans, course of circulation diagrams, use circumstances, present/future
•state diagrams, and purposeful and technical necessities
•Lead cross-functional groups on an ongoing foundation together with stakeholders and staff to
•guarantee challenge success
•Independently make sure the profitable implementation of tasks together with and managing
•timelines, scopes, budgets, communications, high quality, points, dangers, crucial paths, and
•useful resource constraints
•Keep challenge plans updated always
•Monitor and measure challenge processes and actions to determine and talk
•potential points, dangers or issues in a well timed trend and supply corrective motion
•choices and drive to decision
•Prepare launch go/no go checklists and create contingency plans
•Where needed, escalate schedule delays on account of points and dangers to e-commerce
•When wanted, negotiate challenge priorities and workload with inside stakeholders and
•Review efficiency evaluations for distributors on tasks
•Provide path and training to Business Analysts on challenge staff
•Lead in a studying and collaborative surroundings
•Work with the Marketing Director to make sure advertising and web site efforts are aligned
•and to optimize lead era
•Perform submit challenge assessment and classes realized
•Keep updated on present e-commerce tendencies and alternatives.
Other duties as assigned
•6+ years expertise as a PM on giant tasks coping with cross-functional groups,
•advanced processes, and a number of technical platforms
•Must be a staff participant
•Strong understanding of present e-commerce tendencies and greatest practices
•Experience growing challenge plans, course of diagrams, use circumstances, purposeful and
•Strong background in Digital, e-commerce and Marketing
•Good interpersonal abilities
•Excellent verbal and written communication abilities and skill to work together with technical
•and non-technical audiences together with distributors, executives, managers, and topic
•Strong downside fixing abilities – detail-oriented, inventive, sensible
•Bachelor’s diploma in Mass Communications, Marketing, or different superior diploma
•Strong background in e-commerce, Digital, and Marketing