Relationship Manager Jobs in National Bank of Pakistan August 2026

National Bank of Pakistan (NBP) is seeking talented, dedicated and experienced professionals for the following positions in the field of retail banking. The individuals who fulfill the below basic eligibility criteria may apply for the position(s).

Position 1: Senior Relationship Manager (OG-II)

Reporting to: Team Leader

Responsibilities:

• To achieve assigned monthly, quarterly, and annual sales targets in account opening, deposit growth and consumer financing (Conventional & Islamic Banking).
• To achieve cross-sell targets of bank products i.e. consumer assets & insurance products as assigned (Conventional & Islamic Banking).
• To conduct daily customer / market visits, both for new to bank and existing customers as assigned.
• Manage and grow the customer portfolio by strengthening existing relationships and acquiring quality new-to-bank customers through market visits, referrals, networking, and other business development activities.
• To leverage prior experience with diverse customer profiles to offer suitable liability solutions.
• Manage liability portfolio by understanding customer behavior, balance trends and business cycles while proactively identifying attrition risks and offering suitable solutions to retain and grow customer relationships.
• To conduct competitive analysis on regular basis in order to have sound knowledge on competitors' product offerings.
• To maintain high service quality standards while interacting with the customers for business retention.
• To resolve customer queries / issues in amicable, efficient and resourceful manner.
• To ensure Tail Management by activation of dormant account, Digital App, ATM and deepening of Tail accounts.
• To take part in periodic mass Customer Contact Drives / Market Storming activities or other similar propositions.
• To maintain various MIS / business reports related to portfolio, as per the requirements of management.
• To ensure compliance with Banking Laws, instructions, regulations and procedures.
• To ensure Audit requirements and observations related to business are addressed (both internal and external) and implement measures to minimize and curtail recurrence. Also ensure that Shariah compliant environment is maintained at Islamic banking windows within the region.
• To ensure all processes are completed within the specified TAT.
• To ensure all SOPs are followed as per policies and procedure of the Bank.
• To perform any other assignment as assigned by the supervisor(s).

Position 2: Relationship Manager (OG-III)

Reporting to: Team Leader

Responsibilities:

• To achieve assigned monthly, quarterly, and annual sales targets in account opening, deposit growth, and consumer financing.
• To conduct daily customer/market visits, both for new to bank and existing customers as assigned.
• To achieve assigned deposit targets through new to bank & existing customers to manage and grow deposit portfolio assigned by the management.
• To handle liability portfolio with proven understanding of customer behavior, balance movements and seasonal trends.
• To actively identify attrition risks within the portfolio and take timely corrective actions to retain balances.
• To achieve cross-sell targets of bank products i.e. consumer assets & insurance products as assigned.
• To maintain high service quality standards while interacting with the customers for business retention.
• To resolve customer queries / issues in amicable, efficient and resourceful manner.
• To ensure Tail Management by activation of dormant account, Digital App, ATM and deepening of Tail accounts.
• To take part in periodic mass Customer Contact Drives / Market Storming activities or other similar propositions.
• To maintain various MIS / business reports related to portfolio, as per the requirements of management.
• To ensure compliance with Banking Laws, instructions, regulations and procedures.
• To ensure Audit requirements and observations related to business are addressed and implement measures to minimize and curtail recurrence. Also ensure that Shariah compliant environment is maintained at Islamic Banking windows within the Region.
• To ensure all processes are completed within the specified TAT.
• To ensure all SOPs are followed as per policies and procedure of the Bank.
• To perform any other assignment as assigned by the supervisor(s).

Place of Posting: Gujranwala, Gujrat, Sialkot, Narowal, Lodhran, Liaquatpur, Multan, Faisalabad, Tandlianwala, Muridkey, Wazirabad, Jamke Chatha, Mandi Bahauddin, Lalamusa, Dinga, Pasru, Shakargarh, Zafarwal, Daska, Muzaffargarh, Okara, Bahawalnagar, Vehari, Chishtian, Kamalia, Khushab, Mianwali, Sargodha, Bhera, Kot Momin, Sahiwal.