July 12, 2021
|Career Level||Mid Level|
|Base Salary||Competitive Salary|
The Regional Operations Manager is accountable to assist the Regional Head of Transport in overseeing companions/3PL operations for all Daraz ventures, Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. The Regional Operations Manager is dedicated to attaining regional operational metrics and attaining operational targets for every space, in addition to supporting the general group Logistics technique, this function requires strategic focus in addition to a hands-on software in an effort to carry out the function successfully.
3PL meets Daraz efficiency and Operational expectations. This place is the first liaison between the 3PL and Daraz. Works with the 3PL to make sure that buyer orders are appropriately prioritized and fulfilled on time and in full every day. This function additionally facilitates the continual enchancment processes on the 3PL The operations Manager be sure that there are common Key Performance Indicators (KPI) evaluations with the 3PL and that the required motion plans are created and executed to closure.
Essential Duties And Responsibilities
Interfaces with key stakeholders throughout Daraz Ventures, act as interface between Daraz and the 3PL & 3PL Teams
Drives strategic evaluations and evaluation with 3PL groups to grasp capability & monetary alternatives and dangers
Ensures the 3PL is assembly Daraz Performance Management expectations. Drives KPI evaluations with 3PL and ensures they’ve acceptable motion plans
Ensure the 3PL is managing their Daily Operations in alignment with Daraz priorities and desires.
Reconciles data between the 3PL & Daraz programs, develop and comply with up on APIs roadmap and implementation
In partnership with key operational leaders inside the group implement the imaginative and prescient and enterprise processes
Drive steady enchancment and value lowering innovation whereas guaranteeing a excessive stage service high quality
Oversee reporting on key metrics resembling price per package deal, supply success price percentages. Continually assess present service efficiency ranges and developments and take well timed motion to take away efficiency boundaries.
Build a powerful partnership with inner prospects by means of common and constant skilled communication, drawback fixing, and relationship constructing. Promote collaboration, coordination, and teamwork throughout organizational boundaries.
Implement processes and controls to make sure supply service meets or exceeds the expectations of our purchasers. Monitor buyer satisfaction, address area points, and handle efficiency to outlined metrics, and drive one of the best productiveness we will handle to. Drive enchancment on the last mile based mostly on coaching within the fields, and SOP compliance.
Liaison between regional administration and company capabilities to make sure inner course of compliance in addition to to make sure that native managers have the instruments and help wanted to achieve success.
Ensure all enterprise actions are accomplished in accordance with relevant federal, state and native legal guidelines, guidelines, and laws assembly the very best high quality requirements.
Bachelor’s Degree, ideally in Business Management or associated area.
Minimum 3-5 years of related expertise of distribution, transportation or planning.
Successful monitor file in Logistics Management or 3PL Management in a fast-pace setting.
Proficient in Excel Applications
Ability and willingness to journey as much as 30% – 40%
A confirmed monitor file of logistics processes, means to develop and implement technique and ship sustainable enchancment and outcomes.
Demonstrated means to speak, collaborate and affect cross-functionally; attaining outcomes by means of formal channels and casual networks.
Previous expertise in budgetary and monetary reporting expertise is required with an understanding of methods to analyze information.