Customer Support Engineer






Islamabad, Pakistan

Date Posted

July 18, 2021


Information Technology Jobs in Pakistan

Job Type


Education Requirement Bachelors/Masters
Career Level Mid Level
Experience 2-3 Years
Base Salary Competitive Salary
Street address Islamabad


Mavenir is constructing the way forward for networks and pioneering superior expertise, specializing in the imaginative and prescient of a single, software-based automated community that runs on any cloud. As the business’s solely end-to-end, cloud-native community software program supplier, Mavenir is reworking the best way the world connects, accelerating software program community transformation for 250+ Communications Service Providers in over 120 nations, which serve greater than 50% of the world’s subscribers.

Role Summary
The function of this function is to supply centered technical experience to EMEA Customers and Operations groups on Mavenir messaging and mOne merchandise and deployments. will present the technical interface to different groups each exterior and throughout the organisation. It may even guarantee an efficient move of data between the groups inside operations and facilitate information switch

The engineer will be capable of assimilate new ideas rapidly and be ready to work in conditions the place they’re studying as they work. They have to be good at coping with friends, different groups throughout the Mavenir organisation and the client’s technical workers (together with good buyer dealing with onerous and delicate expertise).

The engineer will want to have the ability to work underneath stress to finish work to tight time constraints or meet the wants of the client. Also wants to have the ability to perceive the enterprise context of the undertaking being delivered.
Key Responsibilities

Review and replace of technical features of high quality system to make sure data is right and updated
Solid expertise working with UNIX (Solaris or Redhat Linux)
UNIX System Administration expertise
Proven shell scripting expertise
Experience of putting in, upgrading and configuring laptop {hardware} and software program
Knowledge of cellular networks most popular however not important
Good understanding of software program engineering rules
Understanding of the SS7, SMPP, SOAP/XML Protocols
Experience working with HP and Sun platforms
Experience working with IP networks, Cisco router configuration
Experience of website visits to switch {hardware} elements
Mavenir Messaging and Charging Product data will probably be a plus

Job Requirements

Can do/will do angle
Methodical downside fixing expertise
Good verbal and written communication expertise, each nose to nose and remotely with folks for whom English is just not their first language
Able to work from buyer premises and in a position to work remotely from inner groups
Able to assimilate technical data rapidly and apply it to a given scenario
Shows initiative and is ready to make applicable choices
Good planning and organisational expertise – in a position to multi process
Commitment to realize the required targets
Team employee
Able to construct relationships with clients, figuring out and specializing in their wants
Commercial consciousness
Works effectively underneath stress
Able to work to job requirements and course of necessities and drive for high quality
Ability to work individually with little supervision, however flag up points promptly
Able to work to fulfill deadlines
Ability to choose up new applied sciences and merchandise rapidly


Mavenir is dedicated to working with and offering cheap lodging to people with bodily and psychological disabilities. If you require any help, please state in your utility or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes certified candidates from all over the world, no matter their ethnicity, gender, faith, nationality, age, incapacity, or different legally protected standing.


Information Technology & Services

Employment Type


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Information Technology