Chief Bank Operations

Mobilink Microfinance Bank Ltd

Mobilink Microfinance Bank Ltd


Mobilink Microfinance Bank Ltd


Islamabad, Pakistan

Date Posted

August 21, 2021


Banking / Financial Services Jobs in Pakistan

Job Type


Education Requirement BS in Science
Career Level Mid Level
Experience 5-10 Years
Base Salary Competitive Salary
Street address Islamabad


Job Description:

Ensure smooth conduct of Branch and Branchless Banking Operations to achieve the desired efficiency and consistency in light of Bank policies and procedures with a view to achieve high standard of quality and excellence in operations.
Take all measures to accomplish the management objectives through execution and initiates in Operations Department.
Monitor the complete operational functions of the Branches and Branchless Banking including ATM operations, Cash Management, Mobile Wallet registration, Agent onboarding, e-Commerce Payments and reporting all reports and returns connected with .
Ensure effective control with a focus of compliance of Microfinance Prudential Regulations, Branchless Banking Guidelines and other statutory & regulatory guidelines.
Take ownership of the Operations Compliance, Audit and self-assessment functions. Ensure that the Department is ready at any time to undertake the review and audit by internal/external/SBP Auditors.
To make smart and efficient operational policies and procedures so that maximum productivity and output of the Operations staff can be achieved.
Foresee the future needs of the Department in light of digitalization and upcoming business needs and alignment of the operational procedures accordingly.

To ensure particular training to improve the delivery and performance of Operations Staff and achieve the ultimate objective of the excellence in operations and customer services

Job Requirement

Hold a Bachelor’s degree from a reputable Institution, however Master’s or equivalent qualification will be preferable.
Have at least 8-10 years of professional-level bank operations experience with at least 6 years’ management or supervisory experience in commercial/microfinance bank.
Experience in Microfinance & Digital / Branchless Banking will be an added advantage

Essential Skills


Knowledge of banking rules and regulations.
Comprehensive knowledge of Microfinance prudential regulations.
Proficient in MS Office.
Strong analytical skills.
Team management/Time Management.
Sound interpersonal skills.
Excellent presentation skills.



Desirable Skills

Expert in State Bank guidelines & regulations.
Excellent planning and organizational skills
Excellent analytical, creativity and problem solving skills.
Expertise in designing excellent customer services