Associate, Credit Client Services

S&P Global Market Intelligence

S&P Global Market Intelligence

at

S&P Global Market Intelligence

Location

Islamabad, Pakistan

Date Posted

July 13, 2021

Category

Information Technology Jobs in Pakistan

Job Type

Full-time

Education Requirement Bachelors/Masters
Career Level Mid Level
Experience 2-3 Years
Base Salary Competitive Salary
Street address Islamabad

Description

The Team: As a member of the Credit Client Support crew, you’ll function an skilled on Credit Ratings, Credit Analytics, and the Market Intelligence Platform. Credit Client Support interacts with many inside groups, together with Commercial, Product, Content and Technical Support.

The Role: Client Service Associates are the primary level of contact for our shoppers. You’ll work with them personally to assist optimize their workflows and streamline their analysis and information evaluation wants.

The Impact

You will contribute to the crew and firm in a considerable method by answering consumer queries whereas showcasing your huge data of our instruments, information and the trade we cowl.
Your place is essential in serving to shoppers navigate and extract information from the S&P Global Market Intelligence product vary. Combining an experience in our merchandise with a deep understanding of who our shoppers are and the way they use our instruments, as a Credit Client Service Associate, you can be a advisor offering the perfect and best methods for our shoppers to realize high quality outcomes.
On completion of inside coaching, the function may even embrace proactively reaching out to shoppers to ship coaching on our numerous product choices. This includes creating an understanding of the consumer’s workflow and offering tailor-made help to assist shoppers maximize their utilization of the S&P Global Market Intelligence product vary.

What’s In It For You

This place supplies a superb alternative to construct in your current monetary data and skillset with prospects for future profession development.
Join a crew that includes working carefully with shoppers and contains steady coaching with trade leaders in credit score, analytics and analysis. You may have on-the-job studying and experiences that covers a complete curriculum specializing in a wide range of areas together with Credit Ratings, Research, Credit Analytics, Capital Markets and the S&P Global Market Intelligence Platform.
Beyond studying talk with shoppers, additionally, you will obtain deep-dive coaching on our information and content material, find out about our buyer segments and achieve publicity to further S&P Global platforms. Participants should efficiently full required certification exams together with a rigorous analysis course of that can take a look at your abilities and capabilities.

Responsibilities

Respond to inquiries for rankings shoppers
Provide skilled, well timed, high quality help of our credit score primarily based merchandise
Recording correct and well timed monitoring of consumer points inside our Client Relationship Management system
Documentation of newly discovered options and product updates
Collaboration with inside groups throughout the group to route consumer considerations, enchancment requests and gross sales leads
Staying present on current and newly developed product choices

Basic Qualifications

What We’re Looking For:

Minimum of Bachelor’s diploma in Finance, Business, Accounting, Economics or associated subject
Fluency in English at superior stage (written and oral)
Excellent written and verbal communication and presentation abilities
Ability to multitask successfully, prioritize work and pay sturdy consideration to element
Team-player mentality with collaboration and interpersonal abilities
A ardour for working within the monetary providers trade, constructing relationships with finance professionals and versatile to adjustments in a dynamic atmosphere
Experience with Outlook, Word, Excel, and PowerPoint

Preferred Qualifications

Knowledge of investments together with mounted revenue, personal fairness, public fairness, ETF’s, mutual funds, commodities.
Proficiency with Capital IQ Platform/Products, particularly RatingsDirect and Credit Analytics.

About Company Statement

At S&P Global Market Intelligence, we all know that not all info is necessary—a few of it’s critical. Accurate, deep and insightful. We combine monetary and trade information, analysis and information into instruments that assist observe efficiency, generate alpha, establish funding concepts, perceive aggressive and trade dynamics, carry out valuation and assess credit score danger. Investment professionals, authorities companies, firms and universities globally can achieve the intelligence important to creating enterprise and monetary selections with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which supplies important intelligence for people, firms and governments to make selections with confidence. For extra info, go to www.spglobal.com/marketintelligence.

20 – Professional (EEO-2 Job Categories-United States of America), OPRTON203 – Entry Professional (EEO Job Group)

Job ID: 262224
Posted On: 2021-06-09
Location: Islamabad, Pakistan

Industry

Financial Services

Employment Type

Full-time

Job Functions

Customer Service
Information Technology

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